1bat Terms and Conditions – Rules for Using Our Platform

01 General

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and 1bat ("we", "us", "our", "the Platform"), which operates the website at 1bat.wine and its associated mobile application. By accessing the platform, creating an account, making a deposit or placing a bet, you confirm that you have read, understood and agreed to these Terms in full.

These Terms apply to all services offered on 1bat, including Sports Betting, Live Casino, Slot Games, Bingo, the Game Lobby and all promotional offers. If you do not agree with any part of these Terms, you should not use the platform.

02 Eligibility & Registration

To create an account and use 1bat, you must meet all of the following eligibility requirements:

• You are 18 years of age or older at the time of registration.
• You are accessing the platform from a jurisdiction where using an online gaming platform is not explicitly prohibited for your personal use.
• You are registering on your own behalf, using your own genuine personal details — not on behalf of another person.
• You are not a current or former employee of 1bat, nor an immediate family member of such an employee.
• You do not already hold an active or closed account on 1bat under a different name, email address or identity.

1bat reserves the right to request identity verification documents at any point during or after registration. Failure to provide satisfactory verification when requested may result in suspension of deposits, withdrawals or the account itself until the matter is resolved.

03 Your Account

Each player is permitted to hold one account only on 1bat. If we identify that a player holds more than one account — whether registered under different names, email addresses, phone numbers or payment methods — all duplicate accounts will be closed and any balance or winnings held in those accounts may be voided.

You are solely responsible for:

• Keeping your password and login details confidential and secure.
• All activity that takes place under your account, whether carried out by you or by another person using your credentials.
• Ensuring your account details — name, contact number, email address and payment method — remain accurate and up to date.
• Logging out from shared or public devices after each session.

If you believe your account has been accessed without your authorisation, you must contact 1bat support immediately. We will take reasonable steps to protect your account once notified, but we cannot accept liability for losses incurred before notification is received.

Your account balance reflects real PKR funds deposited by you plus any winnings, minus any withdrawals and bets placed. The account balance is not transferable to another person and has no cash value outside of the normal withdrawal process.

04 Deposits & Withdrawals

All deposits and withdrawals on 1bat are processed in Pakistani Rupees (PKR). The following payment methods are supported:

• JazzCash — typically credited instantly
• Easypaisa — typically credited instantly
• Raast — same-day processing
• Bank Transfer — standard banking hours apply
• Debit/Credit Cards and Mobile Wallets — subject to processing times

Minimum and maximum deposit amounts apply per transaction and per method. These limits are displayed in the cashier section of your account and may vary based on account status.

Withdrawals are processed back to the same payment method used for the most recent deposit, where technically possible. Withdrawal requests are reviewed and processed within the timeframe displayed in the cashier. We reserve the right to request identity verification before approving a withdrawal, particularly for first-time withdrawal requests or amounts above a specified threshold.

1bat does not charge transaction fees on standard deposits or withdrawals. However, your bank or mobile wallet provider may apply their own charges — please check with your provider directly.

05 Betting Rules

The following rules apply to all betting activity on the 1bat Sports section, including Cricket, Pakistan Super League (PSL), T20 internationals, Football and Esports markets:

• A bet is considered accepted and binding once you receive a confirmation on screen and via your bet history. Bets placed in error cannot be cancelled once confirmed.
• Odds are correct at the time of bet acceptance. In the case of a technical error resulting in clearly incorrect odds being displayed, 1bat reserves the right to void the affected bets and return stakes to the player.
• Live (in-play) bets are accepted subject to the market remaining open at the time of placement. A delay between placing and confirmation may occur; if the market closes during this delay, the bet will be voided and the stake returned.
• If a match or event is abandoned, postponed or otherwise incomplete, the settlement rules for that specific market type will apply as stated in the Sports section at the time of betting.
• For PSL and international Cricket matches, standard cricket rules apply. Bets on individual player performances are subject to the player participating in the match. If a player does not bat or bowl, relevant markets will be settled as void.
• Maximum bet limits apply per market and per event. These are set at 1bat's discretion and may be adjusted without prior notice.
• Winnings from bets are credited to your account balance promptly after settlement. Settlement times may vary depending on the sport and event type.

06 Casino & Games

Live Casino, Slot Games and Bingo on 1bat are provided in partnership with third-party game studios and software providers. The rules governing each individual game — including return-to-player (RTP) percentages, game mechanics, jackpot conditions and winning combinations — are set by the respective provider and available within the game interface.

• Game rounds once completed are final and cannot be reversed.
• In the event of a disconnection during a game round, the round will be completed by the game server in accordance with the provider's rules. You can check the result in your game history.
• Jackpot wins are subject to verification. 1bat reserves the right to withhold payment of large jackpot amounts pending confirmation of the win with the game provider.
• Bingo games run to a fixed schedule. If you miss a game you have purchased tickets for, tickets remain valid for that specific session and cannot be transferred or refunded.
• 1bat does not accept responsibility for loss of winnings due to a player's own technical issues, including poor internet connectivity, device failures or browser incompatibility.

07 Bonuses & Promotions

1bat offers bonuses and promotional rewards to eligible players from time to time. All bonuses are subject to specific terms which will be stated clearly at the time the offer is presented. General bonus conditions include:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before they can be withdrawn. The wagering requirement and eligible games are stated on each offer.
• Minimum Deposit: Most bonuses require a minimum PKR deposit to activate. Deposits below this threshold will not trigger the bonus.
• Validity Period: Bonuses have an expiry date. Any bonus funds or free spins not used within the stated period will be removed from your account automatically.
• Single Claim Per Player: Unless stated otherwise, each promotional offer is available to one account per person, per household and per IP address.
• Bonus Abuse: Using multiple accounts, exploiting technical errors or colluding with other players to gain bonus advantage is considered abuse and will result in forfeiture of all bonus funds and potential account closure.

08 Responsible Gaming

1bat is an entertainment platform for adults. We are committed to providing tools that help players stay in control of their gaming activity. Every 1bat account includes access to the following responsible gaming features at no cost:

• Deposit Limits: Set daily, weekly or monthly limits on how much PKR you can deposit. Limits take effect immediately when lowered and after a cooling-off period when raised.
• Session Time Reminders: Receive an on-screen notification after a set period of continuous play to remind you how long you have been active.
• Temporary Self-Exclusion: Take a break from the platform for a set period — from 24 hours to 12 months. During exclusion you will be unable to deposit, bet or access games.
• Permanent Self-Exclusion: Close your account permanently if you feel you need to stop gaming altogether. This action is irreversible once confirmed.

We encourage all players to set a personal entertainment budget before they start playing and to treat 1bat as a leisure activity, not as a way to make money or recover previous losses. If you are ever concerned about your gaming habits, visit the Responsible Gaming page for further guidance.

09 Prohibited Conduct

The following conduct is strictly prohibited on 1bat. Engaging in any of the activities listed below will result in account suspension, voiding of winnings and may be reported to relevant authorities:

• Registering more than one account or providing false identity information during registration.
• Using automated software, bots, scripts or any other artificial means to place bets, interact with games or claim bonuses.
• Colluding with other players, including in Live Casino games, to gain an unfair advantage.
• Attempting to exploit software bugs, technical errors or pricing mistakes in betting markets.
• Engaging in any form of money laundering, including using the platform to transfer funds between payment methods without genuine gaming activity.
• Making chargebacks or payment reversals through your bank or payment provider without first contacting 1bat support to attempt resolution.
• Harassing, threatening or abusing 1bat support staff or other players via any communication channel.
• Accessing or attempting to access another player's account without their authorisation.

10 Intellectual Property

All content on the 1bat platform — including but not limited to the website design, graphics, logos, game interfaces, software, marketing materials and written content — is the intellectual property of 1bat or its licensed content providers. You may not copy, reproduce, distribute, modify or create derivative works from any 1bat content without prior written permission.

Game content provided by third-party studios remains the intellectual property of those studios. 1bat holds appropriate licences to offer this content to players but does not claim ownership of third-party game assets.

11 Limitation of Liability

1bat provides the platform on an "as available" basis. While we work to maintain consistent uptime and performance, we cannot guarantee that the platform will be available without interruption, particularly during high-traffic periods such as major PSL matches or live sporting events.

• 1bat is not liable for losses incurred due to platform downtime, delays in bet acceptance or settlement errors caused by circumstances outside our reasonable control.
• 1bat is not responsible for any indirect, incidental or consequential losses arising from your use of the platform.
• Our total liability to you for any single claim will not exceed the balance held in your account at the time the claim arises.
• Nothing in these Terms limits our liability for fraud, gross negligence or any liability that cannot be excluded under applicable law.

12 Account Suspension & Closure

1bat reserves the right to suspend, restrict or permanently close any account at our discretion, with or without prior notice, in the following circumstances:

• Breach of any section of these Terms and Conditions.
• Reasonable suspicion of fraudulent activity, identity theft or money laundering.
• Failure to provide satisfactory identity verification documents when requested.
• A chargeback or payment dispute is raised against a deposit without prior notification to 1bat.
• Reasonable suspicion that the account holder is under 18 years of age.
• Compliance with a self-exclusion request made by the account holder.

Where an account is closed due to a breach of these Terms, any remaining balance may be withheld pending investigation. If the investigation confirms no wrongdoing, the balance will be returned to the player via their registered payment method. If the investigation confirms a breach, the balance may be forfeited in full.

You may close your account voluntarily at any time by contacting support. Upon voluntary closure, your remaining PKR balance will be returned to your registered payment method after identity verification is completed.

13 Dispute Resolution

If you have a concern or dispute relating to a bet settlement, game result, payment or any other aspect of your account, please follow these steps:

1. Contact Support First: Raise your concern with the 1bat customer support team. Provide your account details, a description of the issue and any relevant transaction or bet references. Our team will review the matter and respond within a reasonable timeframe.
2. Escalation: If you are not satisfied with the initial response, you may request escalation to a senior member of the support team, who will conduct a further review of the case.
3. Final Decision: 1bat's internal decision on any dispute, once escalated and reviewed at senior level, is considered final for the purposes of platform policy. We will always provide a clear explanation of the reasoning behind our decision.

14 Changes to These Terms

1bat may update or revise these Terms and Conditions at any time. When significant changes are made, we will notify registered players via email or an in-app notification. The updated Terms will be published on this page with a revised "Last Updated" date at the top.

Your continued use of the 1bat platform following notification of changes constitutes acceptance of the revised Terms. If you do not agree with changes made to these Terms, you should stop using the platform and contact support to close your account.

It is your responsibility to check this page periodically for updates. We recommend bookmarking the Terms and Conditions page and reviewing it whenever you notice a new "Last Updated" date.

15 Contact Us

If you have any questions about these Terms and Conditions, your account or any aspect of the 1bat platform, our support team is available around the clock.

• Support: Use the live chat or contact form inside your account dashboard.
• Email: [email protected] (displayed for reference — please use in-app contact for fastest response)
• FAQ: Many common questions are answered on the FAQ page.
• Responsible Gaming: For concerns related to your gaming habits, visit the Responsible Gaming page.

For account-related queries, please have your registered email address, phone number and a brief description of your issue ready — this helps our team locate your account and assist you more quickly.